Privacy FAQs

West Midlands Police are utilising Fūsus to create stronger public-private collaborations and enable businesses and community members to work more closely with law enforcement. Public safety agencies depend on neighbourhoods to mitigate and investigate crimes and be better equipped as first responders on the scene of critical incidents. The Fūsus system serves to increase community security while maintaining personal privacy.


How does the CCTV registry work?

The West Midlands Police CCTV registry is a way to easily locate the nearest cameras in a designated area during the course of an investigation, emergency event, or emergency response. In the past, investigators had to rely on eyewitnesses and piece together pertinent information over days and sometimes months. The CCTV registry gives private residents and business owners the ability to register their cameras to an online portal, only accessible through permission, for law enforcement to quickly and easily use cameras to create a map of relevant cameras that could obtain actionable evidence for crimes and life-saving data.

How much does it cost to register my cameras?

Registering a camera does not require any cost or additional hardware. West Midlands Police officers will simply obtain a map of the cameras and will not have access to any live streaming capabilities. The registry makes it easier for investigators to contact camera owners for a digital footage request that the owner can fulfil that doesn’t require a police visit.

Can the West Midlands Police remotely access my cameras at any time?

No. Registering cameras means the police will know where your cameras are located in case in the event of a crime or a critical incident. There is no direct access to any privately-owned cameras and the registry is only used to request footage if an incident were to occur in their vicinity.

Who has access to the camera map?

Only authorised West Midlands Police users have access to the entire CCTV registry map in their jurisdictions.

Can I unsubscribe from the CCTV registry, and change or delete my information?

Yes. Please contact cctvregistry@westmidlands.police.uk if you need to adjust or delete your registration information.

Is my camera information subject to a disclosure in a public data request?

No. Your CCTV registry data is classified as protected non-public data, and is only accessible by authorised users of our system.

Is FūsusONE Secure?

FūsusONE, the platform West Midlands Police will use to compile all relevant information in one place, adheres to the highest standards of security for access to, transfer, and sharing of Criminal Justice Information according to CJIS standards. All data that is accessible within FūsusONE is encrypted at rest, in transit, and in its cloud hosted location. Access to databases is restricted by strict networking rules. All Fūsus Employees involved in CJIS-related software development undergo an extensive screening process, including background checks and fingerprinting.